Initial consultation:
Customers can make requests by phone, email or website message. Our business team will reply within 1-2 working days to further communicate details.
Customized quotation:
The business department and engineering department work together to design products, provide quotations within 3-5 working days, and adjust according to customer opinions until both parties reach an agreement.
Sample production:
After the plan is confirmed, the engineering team starts to make samples, and the quality department conducts inspections at the same time, and strives to send samples to customers for review within 7-15 working days.
Order and production:
After the sample review is passed, the contract is signed, the material control department arranges procurement and production, and the engineering and quality departments provide support.
Quality control:
Quality inspectors supervise the whole process to ensure product standards.
Delivery and logistics:
After the product passes the final inspection, it will be shipped as agreed in the contract. With a superior geographical location, it can achieve rapid global delivery and provide logistics tracking information.
After-sales service:
After the product is delivered, we follow up on customer feedback. The after-sales team responds within 24 hours and provides support, improvement and other services.